Shipping policy
Shipping Information
Shipping Costs
| Purchase Amount | Shipping Fee |
|---|---|
| For purchases over 10,000 yen | Free shipping |
| For purchases under 10,000 yen | Flat rate of 600 yen nationwide |
Shipping Method
We will ship via the most suitable delivery company based on the size of the product and the delivery area, primarily using Yamato Transport.
We apologize, but we cannot accept requests for specific delivery companies.
Shipping Timeframe
| Payment Method | Shipping Timing |
|---|---|
| Credit Card, Cash on Delivery, Deferred Payment | Shipped within 3 business days after order confirmation |
| Bank Transfer | Shipped within 3 business days after payment confirmation |
Deliveries to remote islands and certain areas may take longer than usual.
Delivery may be delayed due to weather, natural disasters, or traffic conditions.
Preferred Delivery Date and Time
If you have a preferred delivery date and time, please indicate this in the remarks section when placing your order.
Request Upon Product Arrival
Please check the product for any issues upon arrival.
If there are any damages or deficiencies that appear to have occurred during delivery, please contact us within 7 days of receiving the product.
Contact Information
Email: info@sathirugs.com
LINE: You can contact us here
Phone: 045-264-8400